Using non-original cables or low-power adapters may result in slower charging for Google devices. Use SwanScout-recommended certified USB-C cables and adapters (25W or higher), ensure device alignment with the charging area, and clean contact surfaces for optimal efficiency.

When charging a single device, the power bank can deliver up to 15W (depending on the phone’s maximum wireless charging capability), ensuring fast and stable charging.

No. SwanScout wireless power banks are designed for multi-device charging, ensuring both the smartphone and smartwatch receive stable power at the same time.

High temperatures, humidity, or frequent deep discharges can affect performance and battery lifespan. Use the power bank in room-temperature, dry environments.

Smartphones and earbuds are compatible if they support wireless charging, but smartwatches generally only support their corresponding brand. Please check compatibility before purchase.

SwanScout products feature efficient heat dissipation to control temperature during long charging sessions, ensuring safety for both devices and the power bank.

The power bank automatically recognizes device type and adjusts output, ensuring stable and safe charging for different brands.